Here you can find a summary of some of our main policies that affect customers and other people connected with our services. Contact us by clicking here if you have any questions about these or you can’t find the policy you are looking for.
- Allocations Policy
- Anti-social Behaviour (ASB) Policy
- Arrears Policy
- Asbestos Management Policy
- CCTV Policy
- Code of Conduct Policy
- Complaints Policy
- Damp & Mould Policy
- Decant Policy
- Disrepair Policy
- Electrical Safety Management Policy
- Gas Safety Management Policy
- Gritting Policy
- Health & Safety Policy
- Monthly Maintenance Charge & Rent Setting Policy
- Responsive Repairs Policy
- Safeguarding Policy
- Service Charge Policy
- Social Tenant Access to Information Requirements (STAIRs) Policy
- Subject Access Request Policy
- Unacceptable Behaviour Policy
- Water Safety Management Policy
- Whistleblowing Policy
